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Online customers
Return policy:
If the item you have purchased is faulty, please email info@hamb.com.au for further assistance.
Returns can be mailed to Hamb: 36 Moreland St, Footscray VIC 3011. A replacement will be provided for any faulty goods and return postage costs will be reimbursed. If the item is no longer in stock, a refund for the item and return postage costs will be issued via paypal.
Exchange of non-sale items:
If you are not satisfied with the fit of your hamb garment
it can be exchanged for another size if returned in original condition, unworn, with all tags attached within 7 days of purchase. Please email info@hamb.com.au to request an exchange.
Exchange of sale items:
Sale items may be exchanged for another size, provided the item is returned in original condition, unworn, with all tags attached within 7 days of purchase. Please email info@hamb.com.au to request an exchange.
Hamb does not provide free shipping for exchanged sale items. When returning sale items for exchange, please provide an Australia Post Express Post satchel (500g ) for return shipping.
Please note: items on sale are end of season stock and sizes are limited.
Retail customers
If faulty goods were purchased from one of our retailers, please return the item to the store of purchase for further assistance.
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